Squarespace: Setting up Shipping for Fulfilment

This step-by-step guide explains how to configure your Squarespace shipping settings to match with Live Ink’s fulfillment service. This ensures your customers are charged correctly and our system can automatically recognise the shipping methods you’ve chosen.

Step 1: Check Your Product Weights

Before creating rates, you must ensure your products have accurate weights so Squarespace calculates costs correctly. (Note: If you exported products directly from Live Ink, these weights should already be correct).

From your Squarespace dashboard, go to Commerce > Inventory.
Select the product you want to check, then click Classic Editor in the top right corner.
Click Pricing & Variants and review the Weight column.
Update any incorrect weights (e.g., if a hoodie weighs 200g, enter it as 0.2 kg). Every product has a point value. Add the values of the items in an order together, then read the shipping cost for that total from the tables above. Most items are either 100 or 200 points. On Squarespace 100 points = 0.1kg // 200 points = 0.2kg.
Click the right arrow to move to the next product, repeat the process, and click Save.

products

Step 2: Create a New Shipping Option & Map Keywords

Live Ink looks for specific keywords in your Squarespace shipping names to automatically assign the correct shipping method.

From your dashboard, go to Commerce > Shipping.
Click Add Shipping Option and select Depending on Weight.

Crucial Rule: Your Option Name must contain one of the following exact keywords for the Live Ink system to recognise it:

UK Royal Mail 24 Tracked

UK Royal Mail 48 Tracked

UK Courier

Europe Tracked

Australia / New Zealand Tracked

USA Tracked

International Tracked

Step 3: Add Your UK Shipping Rates 🇬🇧

Set the Option Name to Royal Mail 48 Tracked (or just 48 Tracked).
Go to the Shipping Zones tab, type United Kingdom, and select it.
Return to the Formula tab and input the weight brackets using the + button to add rows:
- 0 kg to 0.1 kg: £2.70
- 0.11 kg to 0.50 kg: £3.61
- 0.51 kg to 0.99 kg: £5.99
- 1.0 kg and up: £9.60
Click Save.
Repeat this exact process for your other UK methods using these rates changing the postal value to our current prices which can be found here

Step 4: Add Europe Shipping Rates 🇪🇺

Click Add Shipping Option, choose Depending on Weight, and create a profile for the European zones. Check current postage prices here

European Postage

Option Name: Europe Tracked
0 kg to 0.1 kg: £9.20
0.101 kg to 0.39 kg: £10.95
0.4 kg to 0.69 kg: £13.27

Step 5: Add USA Shipping Rates 🇺🇸

Click Add Shipping Option > Depending on Weight. Set the zone to United States. Check current postage prices here

Option Name: USA Tracked
0 kg to 0.1 kg: £9.4
0.11 kg to 0.2 kg: £10.30
0.201 kg to 0.399 kg: £11.15
0.400 kg to 0.499 kg: £12.90
0.5 kg to 0.599 kg: £14.65
0.6 kg to 0.69 kg: £18.15

Step 6: Add Canada Shipping Rates 🇨🇦

Click Add Shipping Option > Depending on Weight. Set the zone to Canada. Check current postage prices here

Option Name: International Tracked
0 kg to 0.1 kg: £9.83
0.11 kg to 0.2 kg: £14.90
0.201 kg to 0.399 kg: £16.65
0.400 kg to 0.499 kg: £18.97
0.5 kg to 0.599 kg: £23.45
0.6 kg to 0.69 kg: £23.94

Step 7: Add Rest of World Shipping Rates 🌍

Click Add Shipping Option > Depending on Weight. Set the zone to Rest of the World. Check current postage prices here

Option Name: International Tracked
0 kg to 0.1 kg: £11.25
0.11 kg to 0.399 kg: £20.06
0.400 kg to 0.699 kg: £30.50

Step 8: Test Your Setup

Go to your live Squarespace store storefront, add various item combinations to your shopping cart, and simulate checkouts to different global addresses. Ensure the shipping totals perfectly align with the Live Ink billing rates so you aren't undercharging or overcharging your customers!